Privacy Policy

Last Updated: November 1,2023

Welcome to Faro Optometry – Your Trusted Optometry Practice. Faro Optometry is an HIPAA compliant verbatim,  a U.S. federal law that protects the privacy and security of individuals’ personal health information.

Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your data in the course of providing our comprehensive optometry services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

In the course of providing our optometry services, we may collect the following types of information:

Personal Information: This includes your name, date of birth, contact information (address, phone number, email), and insurance details.

Health Information: To ensure you receive the best possible care, we collect and maintain your health records, including information related to your eye health, medical history, medications, and treatments.

Payment Information: If you make payments for our services, we may collect payment details, such as credit card information, billing address, and transaction history.

Usage Information: We may collect information about how you access and use our website, including your IP address, browser type, device information, and the pages you visit.

How Do We Use Your Information

We use your information for the following purposes:

Providing Optometry Services: Your personal and health information is used to provide you with comprehensive eye care services, diagnosis, and treatment.

Appointment Scheduling: We use your information to schedule appointments, send reminders, and communicate important information regarding your eye care.

Billing and Payment: We use your payment information to process and manage billing inquiries.

Improve Services: We may use usage information to enhance our website, services, and user experience.

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as medical laboratories and insurance companies.

Legal Obligations: We may disclose your information if required by law or in response to a valid legal request.

Disclaimer: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Security of Your Information

We take reasonable measures to protect your personal information and maintain the confidentiality of your health records. However, no data transmission or storage system can be guaranteed 100% secure. You are responsible for maintaining the security of any passwords or access credentials you use.

Your Choices

You can access, correct, or delete your personal information and health records. If you have questions or requests regarding your information, please get in touch with us.

You can opt out of receiving marketing communications from us at any time.

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on our website with the last date.

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please get in touch with us.

Thank you for choosing Faro Optometry for your eye needs. Your trust is important to us, and we are committed to providing you with the best eye care services while respecting your privacy.